Posts tagged Customer Service
Types Of Logistics Management

Logistics management is a part of supply chain management that plays an instrumental role in satisfying customer expectations by effectively moving goods from the supplier to the customer. Logistics management aids businesses in improving customer service and lowing costs. Businesses should focus on collaborating rather than competing. Collaboration between 3PL service providers, vendors, and buyers can help cut down costs all along the network. In this article, we will discover the different types of logistics management and understand how they operate within the larger supply chain management.

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Can Your Small Brick And Mortar Business Survive The Recession?

It is tough being a business owner – but even tougher if you are running a small business right now. There is bad news for small businesses the world over, and in the US, according to the The Yelp Economic Impact report, which tracks business via customer reviews online, almost 164,000 businesses have closed in the U.S. between March and September 2020. So how are the 30.7 million small businesses in the USA (which also account for 54% of all new jobs created each year) going to rise out this awful economic climate? Let’s dive in.

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It's Not Unreasonable To Expect The Best From Service Providers

We live in an impatient age. There was a time when you'd order an item - usually by mail order - and expect to wait around a month for it. Certainly, even for smaller items, two weeks wasn't a long wait at all. Now, in a world where you can order an item one evening and expect to see it the following day...

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